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Lesson Tips

Stay tuned for winter 2020-21 updates. The information on this page will change. 

After you book your lesson, you will receive a pre-arrival email with important details. Please read it carefully. 

Tips for a good lesson experience

  • Dress for success
    • Wear warm socks, UV eye protection like sunglasses or goggles, waterproof gloves or mittens, sunscreen and layers for changing alpine weather conditions.
    • We can't stress enough the importance of protective eyewear. If you forget glasses or goggles at home, you can purchase a spare pair in the Rental Shop, the Kids Center or in the Arapahoe Sports retail shop.
  • Getting to Arapahoe Basin
    • Our physical address is 28194 U.S. Hwy 6, Keystone, CO 80435
    • For more detailed directions, click here.
    • We recommend checking for info on road conditions and travel times.
  • Checking in: When to arrive, where to go
    • All kids' lessons check in at the Kids Center. You can also pick up your lift ticket and get your child's rentals here.
    • All adult and private lessons check in at the Rental Shop in the Winter Sports Building (it's just a few steps from the Kids Center).
    • We recommend you arrive no later than 8:30 a.m. for a morning lesson. That way, you have time to pick up your lift ticket and rentals without feeling rushed. Morning and full-day lessons begin at 9:55 a.m.; afternoon lessons begin at 1:25 p.m. Kids in morning or full-day lessons can be dropped off at the Kids Center as early as 8:00 a.m.
    • Note: all class lessons include a lift ticket. You will receive your lift ticket when you check in.
    • Full-day kids lessons include lunch. While we strive to accommodate all of our guests, we cannot guarantee a completely allergen-free environment. Please alert us to any allergies before you arrive.
  • Need gear? Rent it here!
    • You can rent helmets, skis, snowboards, boots, poles right in the Rental Shop (for adults) or in Kids Center when you drop off your child.
    • Ski jackets and pants are available to rent for the day in both the Rental Shop and the Kids Center.
  • Finishing up your day
    • You can meet your child after his or her lesson on the snow at the Pika Place Meeting Area, located adjacent to the Black Mountain Express Lift.
    • If you are in a morning lesson, the lift ticket and rentals may be used for the rest of the ski day.
    • Please return all rental equipment to the Rental Shop by 4:30 p.m. or the Kids Center by 4:00 p.m.
  • Have a family plan for the rest of the day
    • Have a meeting plan with your family if you plan to split up during the ski day as cell service is extremely limited. Currently, only AT&T phones have service at our mountain. Free wifi is available in the A-Frame base lodge and at Black Mountain Lodge at mid-mountain.

Safe Chairlift Loading & Riding

Reservations Required

This is the only way to guarantee a lesson on the day of your visit. Book your lesson online or call 888-ARAPAHOE (open 8:00 a.m. to 4:00 p.m., seven days a week) to reserve over the phone.

  • Reservations must be made the day before your lesson. You can book your lesson on the phone the day prior by 4:00 p.m. or you can book online until 11:59 p.m. the day prior.
  • Daily walk-ins are welcome based on availability. We cannot guarantee availability for walk-ins.
  • Adult class lessons and all private lessons check in at the Winter Sports Center.
  • Kids class lessons check in at the Kids Center.

Lessons will depart promptly at the scheduled time. Please allow yourself enough time for parking, lesson check-in, and rentals (if needed). On busy days, this process can take approximately 1 to 1.5 hours.

Cancellation Policies


  • Private lessons are non-refundable from time of booking.
  • There is no charge for the first rescheduling of a lesson.
  • Rescheduling a lesson a 2nd time or more will incur a $25 fee for each additional reschedule.
  • There is no penalty for a cancellation up to 48 hours before scheduled lesson.
  • Lessons cancelled within 48 hours of scheduled lesson will be subject to a $25 cancellation fee.
  • Lessons that are not rescheduled or cancelled (No Shows) will be charged the full amount of the lesson.


  • Cancellations made ten days prior to start of session will receive a full refund
  • Cancellations made within ten days will receive a 50% refund
  • For day-of cancellations or those made after the start of the session, there is no refund.

Related Information

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